Legal
Last updated: November 2024
Basis OS collects information you provide directly, including account information, portfolio data, and communications with our team. We also automatically collect usage data to improve our services.
We use collected information to provide and improve our services, communicate with you, ensure security, and comply with legal obligations. Your portfolio data is only used to deliver the Basis OS platform functionality.
We do not sell your personal information. We may share data with service providers who assist in delivering our services, and when required by law. All third-party providers are bound by strict confidentiality agreements.
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits. Our infrastructure is SOC 2 Type II certified.
We retain your data for as long as your account is active or as needed to provide services. Upon account termination, we retain data only as required by law or for legitimate business purposes.
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or restrict certain processing activities. Contact privacy@basisos.com to exercise these rights.
For questions about this Privacy Policy or our data practices, please contact us at privacy@basisos.com.